Shipping policy

SHIPPING POLICY Baton International ships worldwide from the United Kingdom. Processing Times * In-stock items are usually dispatched within 1–3 business days. * Custom-made costumes and bespoke products are made to order and production times will be advised at the time of purchase. United Kingdom Delivery * Standard delivery: 2–5 business days after dispatch. International Delivery * Delivery to the United States, Canada, Europe and other international destinations typically takes 7–14 business days after dispatch, although customs processing may occasionally cause delays. Tracking * Tracking information will be provided where available once your order has been dispatched. Customs and Import Charges * International customers are responsible for any customs duties, taxes, import fees or local charges imposed by their country. Delivery Delays * Baton International is not responsible for delays caused by customs clearance, postal services, couriers, severe weather or circumstances outside our control. Lost or Damaged Parcels * If your parcel arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist. Contact Us For shipping enquiries please contact Baton International through the contact information provided on our website.